Last Updated: August 29, 2025.
These Terms & Conditions (“T&C”) govern your access to and use of subscription services (“Subscription Services”) in the Edutor App (“App”), operated by NIB Edusoft Private Limited, a company incorporated and operating in India (“we,” “our,” “us”).
By subscribing, you agree to these T&C. If you do not agree, do not subscribe or use the Subscription Services.
These T&C are in addition to our general App Terms of Service and Privacy Policy. In case of conflict, these Subscription T&C prevail.
You must be at least 18 years old or the legal age of majority in your jurisdiction.
Top-Ups and ChapterAI Chat purchases are available only to registered users of the Edutor App who are teachers or educators.
You must provide accurate and complete information at the time of registration and payment.
We reserve the right to refuse, suspend, or terminate access at our discretion for violations of these T&C or applicable law.
Paid services include one-time Content AI Top-Ups and a separate ChapterAI Chat purchase:
Content AI Top-Ups grant quota for a specific tool only. They do not unlock ChapterAI Chat. Buying ChapterAI Chat does not grant Content AI credits.
Features are made available through the App on compatible devices. We do not guarantee compatibility with every device or platform.
We may update, improve, or discontinue features from time to time, but will ensure core functionality remains available for unused Top-Up credits.
Content AI modules are sold as one-time Top-Ups (for example, a set number of PPT generations). They do not auto-renew.
ChapterAI Chat is a separate one-time purchase. It does not auto-renew as a monthly plan and does not include Content AI credits.
Your purchase starts on the date of successful payment. Unused Content AI credits remain available until they are consumed.
Top-Up and ChapterAI Chat fees are displayed in Indian Rupees (INR) and include applicable taxes (e.g., GST) unless stated otherwise.
Payments are processed through secure third-party gateways (credit/debit cards, UPI, net banking, wallets, etc.).
By purchasing a Top-Up or ChapterAI Chat, you authorize us to charge your selected payment method for that one-time amount. These purchases do not auto-renew.
Prices may change in the future due to costs, features, or regulations. Completed one-time purchases are not billed again.
Payments are non-transferable and non-assignable.
One-time Top-Ups and ChapterAI Chat purchases are billed at checkout.
You will receive a confirmation email/notification upon payment.
If payment fails, we may withhold access until resolved. You remain liable for unpaid amounts if a charge succeeded on the payment gateway.
These purchases do not auto-renew and do not create recurring charges.
Cancellation is not required because Top-Ups and ChapterAI Chat do not auto-renew. Unused Content AI credits remain available until consumed.
Fees for completed one-time purchases are non-refundable except as stated below.
Refunds are issued only in exceptional cases (e.g., duplicate charges, proven technical errors) at our discretion.
Refunds (if approved) are processed within 3–5 business days, though delays may occur due to banking or third-party issues. We are not liable for such delays.
No refunds are provided for “change of mind” after usage, except as required by Indian law (Consumer Protection Act, 2019).
Use Subscription Services only for lawful educational purposes.
Do not share login credentials or allow unauthorized access.
Do not copy, resell, exploit, reverse-engineer, or misuse the services.
You are responsible for all content you create/upload; ensure it does not violate third-party rights or Indian law.
The App, features, and underlying algorithms remain the intellectual property of NIB Edusoft Private Limited.
You are granted a limited, non-exclusive, revocable license to use Subscription Services for your teaching purposes during the active term.
AI-generated content (e.g., tests, PPTs, lesson plans, notes) may be used by you in your classroom/teaching but cannot be resold, redistributed, or commercialized without our consent.
Our trademarks, branding, and logos may not be used without written permission.
Services are provided on an “as is” and “as available” basis without warranties.
We do not guarantee 100% accuracy of AI-generated content, uninterrupted uptime, or specific educational outcomes. We are not liable for inaccuracies in AI-generated outputs, as they depend on user inputs and are for assistive purposes only.
We are not liable for:
Maximum liability for any claim will not exceed the subscription fee paid by you in the preceding 12 months.
You agree to indemnify and hold harmless NIB Edusoft Private Limited against any claims, losses, damages, or liabilities arising from:
We collect and process personal data in accordance with our Privacy Policy.
Your data may be used for service improvement, analytics, and compliance with law.
We process data in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable laws.
We do not sell personal data to third parties.
These T&C are governed by the laws of India.
In case of disputes, parties must first attempt amicable resolution.
If unresolved, disputes are subject to the exclusive jurisdiction of courts in Ahmedabad, India.
You may also approach consumer forums under the Consumer Protection Act, 2019 if applicable.
We may update these T&C periodically.
You will be notified in-App or via email at least 30 days before changes take effect.
Continued use after updates means acceptance of revised terms.
We may suspend or terminate subscriptions for non-payment, misuse, or legal violations.
Upon termination, access ends immediately. Refunds are not provided except as required by law.
These T&C constitute the entire agreement between you and NIB Edusoft Private Limited regarding subscriptions.
If any part of these T&C is found invalid, the remaining provisions remain enforceable.
No waiver of any right is a waiver of future rights.
We may assign these T&C; you may not assign or transfer without our consent.
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address any complaints or grievances.
Grievance Officer Details:
Name: Devendra Trivedi
Email: academic@edutorapp.com
Phone: +91 9157298085
Complaints will be acknowledged within 48 hours and resolved within 1 month from receipt, or as per applicable timelines under law.
For any issues related to subscriptions, privacy, or services, please contact the Grievance Officer.
For queries, support, or complaints:
Company: NIB Edusoft Private Limited
Brand Name: Edutor App
Email: mail@edutorapp.com
Phone: 9724654616
Address: [Insert Registered Office Address in India]
By subscribing, you confirm that you have read, understood, and agree to these Terms & Conditions.